If you have an account with Punjab National Bank (PNB), this news is very important. If you have not used your account for a long time, please take note of this information. PNB has issued a notice initiating the process of closing certain accounts. According to the notice, accounts that have had no transactions for three consecutive years and have a zero balance will be closed.
The bank’s objective is to prevent potential misuse and risks associated with accounts that have remained inactive for a long period. Account holders in this category must complete the KYC (Know Your Customer) process to keep their accounts active. The bank has set a deadline of November 10, 2026. However, this does not mean that all inactive PNB accounts will be closed.
Which customers’ accounts will be affected?
According to the PNB notice, the process for closing accounts will be initiated for those that have remained inactive—with no transactions or customer activity—for three consecutive years leading up to 2026. Accounts that have not been used for three consecutive years and have a zero balance fall under the criteria established by the bank.
When can you complete the KYC process? If your account falls under the category specified by the bank, you must complete the KYC process to reactivate it. The bank has set November 10 as the deadline for this.
What account holders need to do:
- Contact your PNB branch.
- Submit the KYC documents requested by the bank.
- Inquire about the current status of your account and the reactivation process. Ensure that the necessary procedures are completed before the deadline. Contact this number for assistance
If you have any issues regarding your account status or the KYC process, you can contact the toll-free numbers provided by the bank.
- Toll-free number: 1800-1800
- Second toll-free number: 1800-2021
