Digital payments have become a part of everyday life in India. But with this, the risk of cyber fraud is also increasing. Most people use third-party apps like Google Pay and PhonePe for UPI payments. According to cyber expert Amit Dubey, making UPI payments through banking apps is safer because the bank can directly assist you. On the other hand, third-party payment apps only act as an intermediary platform. Therefore, if any error occurs, users may face problems.
Why are banking apps considered safe
According to cyber expert Amit Dubey, using banking apps for UPI payments is considered more reliable. Third-party payment apps only act as a medium, while the actual transaction is completed between the bank and NPCI. Therefore, if a user faces fraud or transaction-related issues, the payment apps have less control. On the other hand, banking apps are directly connected to the bank’s core system, which allows the bank to take immediate action. It makes it easier for a user to file a complaint and get their money back. Experts believe that it is wiser to use the bank’s platform directly from a security perspective.
Where does the risk increase in third-party apps?
Amit Dubey explains in his viral video that apps like Google Pay and PhonePe only send the payment request to NPCI. After that, the entire transaction is processed through the banking network. In such a situation, if there is any technical glitch or cyber attack, it can cause problems for the users. According to experts, third-party apps often display cashback, offers and promotional links, which many cybercriminals use to lure people. On the other hand, banking apps lack such unnecessary advertisements. Due to this, banking apps are considered less vulnerable to threats like cyber attacks and phishing.
Many people think that UPI is limited to banking apps only, but this is not true. Almost all the big and small banks in the country offer UPI payments within their official apps. Users can easily pay electricity bills, recharge their mobile phones and make payments by scanning at stores using these apps. Many banking apps now offer UPI payments quickly, even without logging in. For example, ICICI Bank’s iMobile app has a handy UPI feature. This has made using banking apps easier and faster than before. Although banking apps are considered more secure, they have some limitations. If a user has multiple accounts with different banks, they may have to use a separate app for each bank. Apart from this,
unlike third-party apps, they offer less cashback and rewards. Some official bank apps may require a branch visit to activate. However, cyber experts believe that banking apps are a good option for security. When making digital payments, users are advised to always download official apps, avoid suspicious links, and refrain from sharing their bank information with any unknown calls or messages.
